• What payment methods are accepted?

We only accept payment by credit card. Payment 3 times without fees is available from 200€ of purchases and 2 times without fees from 150€ of purchases. You can also benefit from a 30-day period before payment, this service is free of charge from 200€ of purchases. Payments are completely secure by our partner PAYPLUG.


  • What bank cards are accepted?

You can use the following payment methods on the HUMILITY e-boutique: Credit card, Visa, Mastercard, American Express, Paypal.


  • How is payment secure?

The HUMILITY online store uses the PAYPLUG e-Commerce solution, recognized by the main players in the financial world. This has been developed so that you can make your payments in an ergonomic and friendly environment, with optimal security and respect for privacy. PAYPLUG is the payment solution adopted by several thousand online commerce sites. You will recognize these sites by the mention Secure payment by PAYPLUG , which appears on the payment page.


  • My discount code does not work, what should I do?

Remember to check the validity date of your discount code. Also make sure to respect the box and enter your code without putting a space. Remember to clear your computer's cache. If your code works, a text will be displayed to tell you that your coupon has been taken into account. Codes cannot be combined: if you have several, only one of them can be used when ordering. After following these procedures and in the event that the code does not work, do not hesitate to contact the customer service of the HUMILITY online store by email at serviceclients@humility.fr


  • Need help ?

You can contact our Customer Service by email at serviceclients@humility.fr or by telephone at +33 (0)4 28 43 00 05 (Monday to Friday from 9 a.m. to 12:30 p.m. and from 1:30 p.m. to 5 p.m.).